HOSPITALITY ASSURED
Standing from left to right : Roger Paterson, Chairman of the Horsham District Council; Biju Yacob; Ljubisa Lazarevic; Gary Gladman; Jonathan Cavie; Shiraz Boghani, Partner of Sussex Health Care; Ann Corrigan MIH, Deputy Chief Executive of the Institute of Hospitality; Mathew Kallarackal Devassy; Jan Wright; Cleveland Pababi; Elliott Mancini; Stefko Petrov and Margaret Banks.
Sitting either side of Marguerite Patten is from left to right: Wayne Brumwell and Peter Lee.
OCTOBER 2007
Triple Success for Sussex Health Care!
The team at Sussex Health Care was delighted to welcome the doyen of British Cookery, 92-year-old Marguerite Patten, when she visited their headquarters at Tylden House at Warnham, near Horsham. She came to congratulate them on their latest recognition for excellence - Hospitality Assured accreditation.
In addition, the company also holds the ISO9001:2000 and HAQU (Hospitality Accreditation Quality Unit), so they now have three of the top national and internationally recognised awards for hospitality and business management.
A delighted Sue Connett at Sussex Health Care, said: The lead up to the Hospitality Assured accreditation was rigorous, but it has been well worth the effort from the whole team involved. I hope our success gives real assurance to those who matter most, our residents, that Sussex Health Care will only settle for the best when it comes to their care and well being. "
Sussex Health Care partner Shiraz Boghani said: "In addition to being holder of the 'big three' awards, we have been no stranger to success. Sussex Health Care has won numerous awards for clinical excellence, achieved 'Investor in People' status and has topped the Sussex Business Awards two-years running. This is all part of our commitment to the well-being of our residents and development of staff."
The drive to raise standards to an optimum level has been led by partner, Shiraz Boghani, and the chefs at Sussex Health Care. They have worked as a team to ensure the kitchens met required quality levels. As part of the continuing process of improvement, chefs are encouraged to add to their professional qualifications and a variety of training options is offered.
In qualifying for the Hospitality Assured accreditation, Sussex Health Care underwent a series of site inspections to ensure the company's staff maintained high standards both in the kitchen and front of house. Key areas of focus were professionalism, knowledge, skills and understanding relevant to the needs of the hospitality industry.
The Sussex Health Care group, founded in 1985, already has 15 nursing homes situated around the county providing nearly 450 beds and incorporating specialist care provision as well as elderly care.